Personal Care

Simply Helping provide thoughtful, professional and qualified carers to assist people experiencing difficulty with daily living activities.

Our carers are sensitive to individual dignity. All support is provided with respect, and in a private and secure setting.

Assistance may include the following:

Personal Hygiene
  • Bathing/showering, sponging in bed
  • Assistance with dressing and undressing
  • Clothing selection
  • Grooming – hair, shaving
  • Teeth/denture cleaning
  • Application of appropriate aids and splints such as TED stockings, glasses, dentures, hearing aids, etc.
  • Prompting to consume medication(s) from a Webster Pack or dosette
  • Maintenance of skin integrity
  • Changing of continence products
  • General tidy-up of bathroom following showers
  • Change of catheter drainage bags and appropriate disposal as specified in the Care Plan
  • Application and/or removal of condom drainage system
  • Bowel monitoring
  • Assistance with clothing adjustment post-toilet
  • Monitoring of client safety – no standing in shower/adjusting water temperature/non-slip mat/rails/appropriate seating/hand-held shower
  • Fostering independence
  • Adjusting room temperature to ensure comfort
Escorting to Appointments
  • All Simply Helping carers who transport clients have a current drivers licence and a registered and roadworthy vehicle.
  • Carers, when transporting clients, will use an appropriate car that clients are able to easily transfer in and out of.
  • May include, but not exclusive to medical, allied health and hydrotherapy sessions.
  • Our carers will monitor nutritional intake and report any concerns or obvious weight loss/gain.
  • Assess that there’s adequate amounts of food available (fresh/frozen and not passed used-by-dates)
  • Shopping
  • Meal preparation, comfortable positioning of the client so they can eat a meal or assist them to eat, if necessary.
  • If receiving Meals-on-Wheels, ensure that the meals are eaten and containers are disposed of.
  • Ensure that adequate fluids are within the client’s reach and available to them throughout the day.
  • Our carers can only prompt clients to take medication. The carer must allocate medication to clients directly from prescription bottles.
  • Check that medication has been taken when prompted and observe that they have been taken.
  • Monitor if and when medications are getting low and notify the family or the client’s brokerage care manager.
  • Simply Helping carers may need to collect the next medication pack from the client’s pharmacy.
  • If it is the carer’s instructions to prompt medications, ensure that the medications are kept in the designated place, or as directed by the Care Plan.
  • It is the responsibility of the carer to report immediately any evidence of the client not taking medication correctly or if there are discrepancies in medication.

Support can be a 15 minute check to 24 hour care or more, depending on the wishes and needs of the client.

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