The type of personal information we collect
We collect certain personal information about visitors.
The most common types of information we collect include things like:
- usernames, member names, e-mail and IP addresses, other contact details, survey responses, support queries and Google Analytics data.
- We will also collect personal information from applications (such as a CV, the application form itself, cover letter and interview notes).
SPECIAL NOTE: Any data, as appears when a Simply Helping web site user logs on to any social media web site, is not available to Simply Helping Pty. Ltd. and the user of any social media should be aware of any personal consequences that may occur in using any of those social media sites.
How we collect personal information
We collect personal information directly when you provide it to us, and automatically as you navigate through the site.
We collect your personal information when you provide it to us upon you completing a Registration, subscribe to a newsletter, e-mail list, submit feedback or send us a communication.
We never disclose personal information to anyone
We are based in Australia with your data stored in Australia.
How we keep your personal information secure
We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Australia. Personal information that we store or transmit is protected by strict security and access controls, including Username and Password authentication, two-factor authentication and data encryption, where appropriate.
How you can access your personal information
You can access all of the personal information that we collect about you by logging in to your Portal and accessing your Profile. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the Registration you have with us at any time. To make an access or a correction request, contact us using the details at the end of this policy.
When you visit our site, there’s certain information that’s recorded which is generally anonymous and does not reveal your identity. If as a staff member, you’re logged into your Portal, some of this information could be associated with your Registration.
We’re talking about the following kinds of details:
- your IP address or proxy server IP address;
- the Username you requested;
- the name of your Internet Service Provider (ISP) is sometimes captured depending on the configuration of your ISP connection;
- the date and time of your visit(s) to the web site;
- the length of each of your session(s);
- the page(s) which you have accessed;
- the number of times you access the Portal within any month;
- the file URL you look at and information relating to it;
- the operating system which your computer or device uses.
Information you make public or give to others
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. Before making your information publicly available or giving your information to anyone else, think carefully.
If giving information to another user via the Portal, ask them how they will handle your information. Portal users must read the Portal Conditions of Use.
How long we keep your personal information
When we need to update this policy
We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
When we do change the policy, we’ll make sure to notify staff members about such changes in the ‘News’ page of the Portal, where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact the firstname.lastname@example.org.
Thank you from all at Simply Helping.