Disability Care

 Disability Care

We have put a web page together that shows only the text of our Client Rights and Responsibilities. Tap here to go to that page.

Simply Helping assists many individuals and their families living with a disability. We endeavour through our well-trained and empathetic staff to provide a flexible level of care and support to assist in maintaining independence and a healthy lifestyle.

Intrinsic in this is the respect and value we place on the lives and independence of our clients. We work with individuals with a range of disabilities from those living with dementia, intellectual disability, autism spectrum disorder, developmental delay or acquired brain injury to individuals living with a physical disability.

There is now a scheme in place for many people living with a disability. The National Disability Insurance Scheme (NDIS) is a new way of providing individualised support and services for eligible people living with a permanent and significant impairment.

Simply Helping is a member of NDIS and is fully compliant with the National Standards for Disability Services and the Department of Health and Human Services Standards.

As the NDIS is being rolled out across Australia, the opportunity of an increased choice for individuals and families to select the organisation they feel more comfortable working with is being embraced.

We will:

  • meet with you, your family and carer to talk about your current support network
  • understand what you want to achieve and develop a plan to help you get there
  • help you find and access the best support services to meet your needs
  • be flexible in our approach
  • assist you in managing any issues you face with getting services and support
  • link you to information and support in the community so you are included and involved.

To find out more about NDIS and how they can assist you, ring the office servicing your area, or for general information, go to: www.ndis.gov.au or telephone 1800 800 110.

To help you understand NDIS, we have provided below a short, general synopsis of the programme. You can access further information by visiting the web site shown above.


The NDIS will provide government-funded support and services for people with disability. People will have access to the supports and services they need to meet their goals and live an ‘ordinary life’. The national full roll-out started on 1 July, 2016. It is expected to support around 460,000 Australians living with a disability when it’s fully rolled out.

The NDIS will:

  • be a single national system
  • integrate with other sectors such as health, aged care, education and housing
  • be administered by a Commonwealth statutory authority, the NDIA
  • have no impact on the Disability Support Pension and is not a means-tested entitlement
  • double the financial resources committed to disability
  • substantially increase the disability workforce
  • meet many unmet needs, such as equipment, home modifications, coordination and respite
  • provide the individual with purchasing power, plus choice and control

The NDIS has bipartisan support, so all governments are working together to ensure its success. The NDIS is partially funded by an increase to the Medicare levy, which means that all of society is contributing toward the funds needed to run the scheme.


  • Full scheme roll-out is being introduced in stages by location, service type or age depending on transition arrangements agreed by your state or territory government.
  • The timetable is different for each region and can be located at: www.ndis.gov.au
  • If you currently receive specialist disability services and support, you will be contacted before your region transition.
  • Existing Commonwealth and state-based supports will continue until you have an agreed funded NDIS plan.


There will generally be two pathways to access NDIS supports and services:



  • Examples of specialist disability support include: residential care, respite, community access or personal care and support.
  • You will receive a call or a letter from National Disability Insurance Agency (NDIA)/ Local Area Coordinator (LAC) representative about access to the scheme.
  • NDIA/LAC representative will check your eligibility and arrange a time for a planning conversation.
  • At your planning conversation you will discuss your current supports and services and any immediate needs e.g. equipment.
  • No disadvantage rule: Governments made a commitment that if you were receiving supports before becoming a participant in the NDIS you should not be disadvantaged by your transition to the NDIS. Everyone involved will ensure that the transition is as seamless as possible.



  • You might have attended an information session or have received some information about the NDIS and considered the relevance of the scheme to you.
  • Eligibility can be checked by completing the access checklist (contact details).
  • Contact your local NDIA office and request your own Access Request Form (ARF). This form will provide the Agency with evidence of your eligibility.
  • After completing the ARF and returning it to the NDIA, you will be contacted about the next steps in the access process.
  • It is advisable to be well prepared for your planning conversation.


Supports and Services

  • Think about your current funded services and supports (if any)

Informal Support Network

  • Think about what tasks and support your family, friends and community support networks provide to you

Reasonable and necessary NDIA funded supports must be deemed what they call “reasonable and necessary”

This is determined using a set of criteria which takes into account whether:

  • the supports are effective, beneficial and based on current good practice
  • the supports represent value for money
  • what is reasonable to expect of family carers, other informal supports and from community and mainstream services


  • An example goal is: To remain employed, care for my children and continue to live at home as independently as possible
  • Think about the difficulties experienced that reduce capacity to achieve your goal

simply helping,babysitters and nannies,aged care,senior care,companionship care,home help,respite care

Reach-out to someone who understands

simply helping,babysitters and nannies,aged care,senior care,companionship care,home help,respite care