Central and Northern Melbourne

(Boonwurrung)

(03) 9661 0499 Get In Touch Follow Us How We Help

NDIS Registered Provider
4-J9YHRAZ
Aged Care Service Provider
Skilled, diverse, fully qualified support workers
LGBTIQA+ Inclusive
Locally owned and operated

Simply Helping Central and Northern Melbourne provides home care and support services for NDIS participants, home care package consumers, private consumers, and people from all walks of life.

About Us

We specialise in delivering safe, personalised support services to assist you at home and in the community. Understanding and respecting your choices, we’re committed to helping you meet your care needs and achieve your goals—in a way that feels right for you.

Our approach is personal and friendly. We value the importance of nurturing a highly qualified support team that is also kind and compassionate. This unique blend of professionalism and empathy ensures we support you in the best way possible and enriches your experience with us.

Proudly local, we are a home care and disability support provider that genuinely cares about people and making a difference. Serving Melbourne’s central and northern suburbs, we offer personalised support that gives you the confidence to live your best life.

Locally Owned

Meet Natalie Perryman and Connie Klifunis, the welcoming faces behind Simply Helping Central and Northern Melbourne.

Natalie and Connie have lived in the local area for more than 15 years, and established Simply Helping Central and Northern Melbourne with a strong commitment to delivering the highest quality, personalised and flexible experience for all, every time!

Services

List of services we offer.

Most Popular Services

Social Support

Our friendly team provides social support that equips you with the confidence and skills you need to actively participate in the community. Together, we can explore and identify your interests, hobbies, and goals. From forging new friendships to developing life skills, we support you every step of the way, always respecting your choice and direction.

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Domestic Assistance

Aligned with your goals, we prioritise tailoring support to encourage you to develop more independence with daily living at home and within the community. Our domestic assistance covers a range of everyday activities and self-care tasks. From meal preparation and cooking to organising your home, we help you navigate daily life with ease.

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Recovery Coaching

Psychosocial recovery coaching is designed to help you lead a fulfilling life—at your own pace. Understanding your needs and circumstances, we support your journey towards developing life skills and participation in everyday activities. We also provide support coordination and connect you with services that maximise the benefits of your NDIS plan.

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Home Help

Having some help around the home can vastly improve day-to-day living. Our home help service includes general house cleaning, from dusting, sweeping, and mopping floors to changing linen, washing clothes, and meal preparation. We can also assist with grocery shopping. Contact us to make your daily routine smoother and easier.

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Respite Care

Our short-term respite care offers compassionate care and support for your loved one in your own home. We ensure comfort and peace of mind 24/7 with respite care customised to suit. Take a break or focus on other commitments while we tend to the care needs of your loved one. Talk to our friendly team to see how we can assist.

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Transport

Travel with ease and comfort using our transport service. Our trained team members ensure you feel comfortable and safe when travelling. We are more than just a drop-off and pick-up service; we assist with outing preparation and offer support at your destination. From medical visits to social events, we provide a reliable transport solution.

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Helping the Local Community

Simply Helping David to Live Independently

Have you ever wondered what it takes to achieve true independence?

For David, that journey began with support from Simply Helping Central and Northern Melbourne, and we would like to acknowledge and celebrate David for reaching such a significant milestone.

Recognised as a ‘younger person in aged care with a disability’, David lives with an acquired brain injury and a psychosocial disability. Living in an aged care home for the past 20 years, David decided it was time to seek support for independence….

Simply Helping Rachael to Provide Person-Centred Supports

“Rachael’s presence made all the difference, and I am incredibly thankful for her unwavering support and companionship throughout the journey. We worked like champions and created memories that I will cherish forever.” – Jane*

Rachael, our kind and considerate Support Worker here at Simply Helping Central and Northern Melbourne, recently supported NDIS participant Jane to attend and confidently present at a notable interstate conference. Together, they planned every detail of the trip and anticipated potential challenges, creating a seamless experience.

We are proud to share their extraordinary experience and Jane’s kind words of gratitude ….

Simply Helping Melissa to Explore Her Intersecting Identities

The decision to move from Bendigo to Melbourne at the age of 21 was a significant milestone and achievement for Melissa, whose hopes and aspirations centred on developing an inclusive network of friends, leading a healthy life, and gaining meaningful employment.

Melissa is living with autism and identifies as a neuro and gender diverse person. These intersecting identities amplified Melissa’s need to find the right support worker through the National Disability Insurance Scheme (NDIS) who would …..

Simply Helping Tony to Connect with His Community

Being able to socially connect with people and his chosen community is an important life goal and human need that provides Tony with purpose and happiness. Tony is living with cerebral palsy and hearing impairment. As a person who identifies as a gay man and celebrates being part of the LGBTIQA+ community, Tony has successfully accessed the NDIS through Simply Helping Central and Northern Melbourne, to achieve his goal.

When looking for an NDIS support worker, Tony shared that what is important is “someone who doesn’t judge me. They must be interested in who I am and….”

Simply Helping Tony to Connect With His Community

Simply Helping Dennis to Achieve His Goals

NDIS participant Dennis, came to Simply Helping looking for tailored, flexible support. He was matched with Michael, one of our friendly support workers, and the pair quickly hit it off. Michael and Dennis soon realised they have something in common—they both fiercely support the Richmond Tigers AFL team.

Michael saw this as an opportunity to go above and beyond with his support and help Dennis achieve one of his NDIS plan goals—to ‘explore his interests’. So, Michael asked Dennis if he’d be interested in attending an AFL game together, Dennis agreed, and the wheels began to turn…

Simply Helping Silvia to Achieve Her NDIS Goals

Our community Support Workers and the team at Simply Helping Central and Northern Melbourne, are committed and passionate about supporting NDIS participants achieve their goals.

Recently, we were privileged to witness a wonderful moment achieved by NDIS participant Silvia, who was able to attend ‘Mary Poppins the Musical’ with her Support Worker Lauretta….

Simply Helping Kathy and Rebecca Achieve Their Career Goals

In early 2022, sisters and best friends Kathy and Rebecca were contemplating a career change. Having worked in various industries including logistics, domestic and commercial cleaning, and being full-time mums, they both knew they wanted a change and to move into an industry with purpose.

Kathy and Rebecca love working with people and…

Simply Helping Michael to Become a Champion for Lived Experience

With a successful background spanning several decades within the community services industry, support worker Michael made a decision in 2021 to join the Simply Helping Central and Northern Melbourne team.

At the time, Michael was working part-time and felt some trepidation over whether he would ever be able to work full-time hours again…

Testimonials

“Thank you for caring for my cousin, Dennis. A special thank you to support worker Michael, who gave Dennis a friendship and companionship that Dennis had never experienced before, he took Dennis for who he was. Dennis had never been so happy in a long time as he rarely trusted people, but with Michael, the ‘true’ Dennis began to sparkle through. Michael brought happiness and gave Dennis the best time of his life, which was sadly cut too short. I will be forever grateful to Michael for giving that to Dennis.

Thank you also to the beautiful Nat for taking the time to match Dennis perfectly with Michael. You and Michael are amazing people.

Thank you Simply Helping, for employing such beautiful, caring people who go above and beyond for the people in their care.” – Adel

“Jane* went above and beyond my expectations. She was thorough and had high attention to detail in how she cleaned my house” – Penelope*

“I wanted to contact you to give you some positive feedback about Jane*. She is a lovely person. I know it was her first day today and she was very respectful of my home and completed all the work diligently and efficiently” – Mavis*

“I am getting along really well with Emily*, we always have a good laugh and she is so open and respectful of me” – Michael*

“John* called us and he was very happy with his Support Worker Raj* that attended and would like him to be his permanent worker ongoing. He said Raj was very efficient in getting all the jobs done” – Case Manager

“So far the service we have had from you has been outstanding” – Ben*, Support Co-ordinator

“We are extremely happy! So far Donna* is the perfect fit (we’ve previously found it hard to find the right provider and support worker in our journey)” – Simone*, partner of participant

_{* Names have been changed to protect privacy.}

Frequently Asked Questions

What suburbs do you service?

We provide home care and support to people living in Melbourne’s central and northern suburbs. Please see the complete suburb list below, or phone us on (03) 9661 0499 to learn more about the areas we service.

How do I contact Simply Helping Central and Northern Melbourne to start my support services?

Please phone us on (03) 9661 0499 or email us at [email protected]. We also accept enquiries made on your behalf from your support coordinator, plan nominee or advocate, if you prefer.

How can I apply for a job at Simply Helping Central and Northern Melbourne?

To work with us, please email our friendly Operations Coordinator at [email protected] or call us on (03) 9661 0499 for a confidential discussion. We are always on the lookout for great people with the skills, credentials (or are willing to obtain them) and a genuine desire to support people.

Do you offer Recovery Coaching or Support Coordination?

Yes, we do! Please call us on (03) 9661 0499 or email [email protected] to learn more. Our recovery coaching and support coordination services are tailored to your requirements. We take the time to understand your needs and circumstances to better assist you in getting the most out of your NDIS plan.

My family member has just been granted access to a Home Care Package; can you help?

Yes, we certainly can. Please call us on (03) 9661 0499 or email [email protected] to learn more about our aged care services.

Suburbs & Postcodes

Show Suburbs and Postcodes

Aberfeldie 3040, Airport West 3042, Albert Park (Vic.) 3206, Attwood 3049, Broadmeadows (Vic.) 3047, Brunswick (Vic.) 3056, Brunswick East 3057, Brunswick West 3055, Burnley 3121, Campbellfield 3061, Carlton (Vic.) 3053, Carlton North 3054, Clifton Hill 3068, Coburg 3058, Coburg North 3058, Collingwood (Vic.) 3066, Coolaroo 3048, Craigieburn 3064, Cremorne (Vic.) 3121, Cross Keys 3041, Dallas 3047, Docklands 3008, Donnybrook 3064, East Melbourne 3002, Essendon 3040, Essendon Fields 3041, Essendon North 3041, Essendon West 3040, Fawkner 3060, Fitzroy (Vic.) 3065, Fitzroy North 3068, Gladstone Park 3043, Glenroy (Vic.) 3046, Gowanbrae 3043, Greenvale (Vic.) 3059, Hadfield 3046, Jacana 3047, Kalkallo 3064, Keilor Park 3042, Meadow Heights 3048, Melbourne 3004, Melbourne Airport 3045, Mickleham 3064, Middle Park (Vic.) 3206, Niddrie 3042, North Melbourne 3051, Oak Park 3046, Oaklands Junction 3063, Parkville (Vic.) 3052, Pascoe Vale 3044, Pascoe Vale South 3044, Port Melbourne 3207, Princes Hill 3054, Richmond (Vic.) 3121, Roxburgh Park 3064, Somerton (Vic.) 3062, South Melbourne 3205, South Wharf 3006, Southbank 3006, Strathmore (Vic.) 3041, Strathmore Heights 3041, Tullamarine 3043, West Melbourne 3003, Westmeadows 3049, Yuroke 3063

We welcome all individuals who identify as part of the LGBTIQA+ community

Simply Helping is a proud partner of The Fred Hollows Foundation.

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Acknowledgement

Simply Helping acknowledges the custodians of this land and their Elders past, present and future. We acknowledge and respect their culture and the contribution they make to the life of this region and recognise their continuing connection to land, waters and community.