Central and Northern Melbourne

(Boonwurrung)

Fully Qualified Carers
LGBTIQA+ Friendly
Bi-lingual Carers
Locally Owned
Working With Children Checked
Police Checked
Fully Insured
Family Owned and Operated

About Us

We provide a range of flexible, in home care and support services to people who live in the central and northern suburbs of Melbourne. Community is important to us, and we support people from all walks of life, including older adults, Home Care Package consumers, people living with disability including NDIS participants, families, and organisations that provide supports for individuals.

What Makes Us Different

It is very simple…. “We deliver a high quality, safe, flexible and personalised experience every time.” At our very core is a genuine desire to help people. This is underpinned by our passion for diversity and treating all people we meet with respect and dignity, inclusive of team members, colleagues, and people who need our support.

We welcome individuals who identify as LGBTIQA+ and people from cultural and linguistically diverse (CALD) communities.

Locally Owned

Meet Natalie Tozer and Connie Klifunis, the welcoming faces behind Simply Helping Central and Northern Melbourne.

Natalie and Connie have lived in the local area for more than 15 years, and established Simply Helping Central and Northern Melbourne with a strong commitment to delivering the highest quality, personalised and flexible experience for all, every time!

To learn more about how Simply Helping Central and Northern Melbourne can support you or a family member, contact us now for a friendly chat.

Services

List of services we offer.

Aged Care
Babysitting
Disability Care
Domestic Assistance
Domestic Care
Gardening
Holiday Service, Mail Collection & Home Checks

Most Popular Services

Social Support

Forming and developing social connections in the community is vital to our wellbeing. This can include attending community events, enjoying hobbies such as arts and crafts or even popcorn at the movies. Our Carers offer friendly companionship and can tailor the support they provide to suit your individual needs. Our diverse team of Carers can speak different languages and we welcome individuals who identify as LGBTIQA+. Please feel free to contact us to discuss your requirements.

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Transport

Our team of qualified and friendly Carers are trained to ensure you feel comfortable and safe when travelling. We are more than just a drop off and pick up service, we are here to help you get ready for your outing, as well as provide down-to-earth, respectful companionship. Whether you have medical appointments to attend, a hairdressing appointment, shopping to do, or community and family events to go to, our team is certified to take you to your destination safely and on time, any time of the day.

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Home Help

Having some help around the home can make a significant difference to your quality of life. Our Home Help services are tailored to your needs, and can range from cleaning your home, dusting, mopping floors, changing linen, and doing the laundry, to meal planning and meal preparation. We can also assist with grocery shopping. Our Carers are respectful of your home, privacy, and any specific requirements you have. Contact us now to discuss how we can help you.

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Personal Care

Our person-centred approach to Personal Care, supports you to live your best life, any day of the week, at any time. We offer a wide range of in home, personal care supports including showering, grooming, personal hygiene, hair care, shaving and continence care. Our compassionate team of Carers is culturally aware and respectful of your privacy and personal choices. We speak a variety of languages and welcome individuals who identify as LGBTIQA+. Contact us now to discuss how we can help you.

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Gardening and Maintenance

Let our professional team take the hard work and stress out of gardening and home maintenance. Sit back, relax, and enjoy a well-maintained home and garden. We can assist with lawn mowing, pruning, trimming hedges, or any other task in the garden. When it comes to home maintenance, we can ensure all those odd jobs around the house are done to keep it in tip-top condition. Our gardeners and home maintenance teams are available 7 days a week, fully insured, police checked and maintain regular safety audits on all equipment and tools.

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Respite Care

Our short term, in home respite care is designed to help you or your loved one with daily living and care requirements. Contact us to discuss how a member of our team can take care of the person you care for, so that you can have a break. Our team of diverse Carers will work with you to provide tailored care suited to what you need. Respite care is available in your own home, around the clock, 7 days a week. Call our friendly team to discuss how we can help.

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Helping the Local Community

Simply Helping Dennis to Achieve His Goals

NDIS participant Dennis, came to Simply Helping looking for tailored, flexible support. He was matched with Michael, one of our friendly support workers, and the pair quickly hit it off. Michael and Dennis soon realised they have something in common—they both fiercely support the Richmond Tigers AFL team.

Michael saw this as an opportunity to go above and beyond with his support and help Dennis achieve one of his NDIS plan goals—to ‘explore his interests’. So, Michael asked Dennis if he’d be interested in attending an AFL game together, Dennis agreed, and the wheels began to turn…

Simply Helping Silvia to Achieve Her NDIS Goals

Our community Support Workers and the team at Simply Helping Central and Northern Melbourne, are committed and passionate about supporting NDIS participants achieve their goals.

A recent example of this was a wonderful moment achieved by NDIS participant Silvia, who was able to attend ‘Mary Poppins the Musical’ with her Support Worker Lauretta. We are so proud on behalf of Silvia, to share her achievement given this is a goal that Silvia has explained to be ‘not just an everyday need but something that is beyond simply going out into the community”.

In the lead up to the event…

Simply Helping Kathy and Rebecca Achieve Their Career Goals

In early 2022, sisters and best friends Kathy and Rebecca were contemplating a career change. Having worked in various industries including logistics, domestic and commercial cleaning, and being full-time mums, they both knew they wanted a change and to move into an industry with purpose.

Kathy and Rebecca love working with people and supporting them to live a good life and achieve their goals.

Rebecca grew up…

Simply Helping Michael to Become a Champion for Lived Experience

With a successful background spanning several decades within the community services industry, support worker Michael made a decision in 2021 to join the Simply Helping Central and Northern Melbourne team.

At the time, Michael was working part-time and…

Testimonials

“Thank you for caring for my cousin, Dennis. A special thank you to support worker Michael, who gave Dennis a friendship and companionship that Dennis had never experienced before, he took Dennis for who he was. Dennis had never been so happy in a long time as he rarely trusted people, but with Michael, the ‘true’ Dennis began to sparkle through. Michael brought happiness and gave Dennis the best time of his life, which was sadly cut too short. I will be forever grateful to Michael for giving that to Dennis.

Thank you also to the beautiful Nat for taking the time to match Dennis perfectly with Michael. You and Michael are amazing people.

Thank you Simply Helping, for employing such beautiful, caring people who go above and beyond for the people in their care.” – Adel

“Jane* went above and beyond my expectations. She was thorough and had high attention to detail in how she cleaned my house” – Penelope*

“I wanted to contact you to give you some positive feedback about Jane*. She is a lovely person. I know it was her first day today and she was very respectful of my home and completed all the work diligently and efficiently” – Mavis*

“I am getting along really well with Emily*, we always have a good laugh and she is so open and respectful of me” – Michael*

“John* called us and he was very happy with his Support Worker Raj* that attended and would like him to be his permanent worker ongoing. He said Raj was very efficient in getting all the jobs done” – Case Manager

“So far the service we have had from you has been outstanding” – Ben*, Support Co-ordinator

“We are extremely happy! So far Donna* is the perfect fit (we’ve previously found it hard to find the right provider and support worker in our journey)” – Simone*, partner of participant

_{* Names have been changed to protect privacy.}

Frequently Asked Questions

Why should I choose Simply Helping Central and Northern Melbourne for my home care services, and what makes you different
from other providers?

It’s very simple…. “We deliver a high quality, safe, flexible and personalised experience every time.” At our very core is a genuine desire to help people. This is underpinned by our passion for diversity and treating all people we meet with respect and dignity, inclusive of team members, colleagues, and people who need our support. We welcome individuals who identify as LGBTIQA+ and people from cultural and linguistically diverse (CALD) communities.

What suburbs in Central and Northern Melbourne do you service?

Abbotsford 3067, Airport West 3042, Albert Park 3206, Attwood 3049, Broadmeadows 3047, Brunswick 3056, Brunswick East 3057, Brunswick West 3055, Burnley 3121, Campbellfield 3061, Carlton 3053, Carlton North 3054, Clifton Hill 3068, Coburg 3058, Coburg North 3058, Collingwood 3066, Coolaroo 3048, Craigieburn 3064, Cremorne 3121, Dallas 3047, Docklands 3008, Donnybrook 3064, East Melbourne 3002, Essendon North 3041, Fawkner 3060, Fitzroy 3065, Fitzroy North 3068, Garden City 3207, Gladstone Park 3043, Glenroy 3046, Gowanbrae 3043, Greenvale 3059, Hadfield 3046, Hotham Hill 3051, Jacana 3047, Kalkallo 3064, Keilor Park 3042, Meadow Heights 3048, Melbourne 3000, Melbourne (St Kilda Road) 3004, Melbourne Airport 3045, Melbourne University 3052, Mickleham 3064, Middle Park 3206, Moreland 3058, Niddrie 3042, North Melbourne 3051, Oak Park 3046, Parkville 3052, Pascoe Vale 3044, Pascoe Vale South 3044, Port Melbourne 3207, Princes Hill 3054, Richmond 3121, Roxburgh Park 3064, Royal Melbourne Hospital 3050, Somerton 3062, South Melbourne 3205, Southbank 3006, Strathmore 3041, Tullamarine 3043, West Meadows 3049, West Melbourne 3003, World Trade Centre (Melbourne) 3005

I have NDIS funding. Can Simply Helping Central and Northern Melbourne help me with transport and social support?

Yes, if you are self-managed or plan managed, we can assist you with home help, social support, community access and transport. Our caring team can provide all core supports such as domestic assistance, meal preparation, personal care, and respite care.

Do you have Support Workers and Carers who are bilingual and can speak my language?

Yes, we value and actively employ Support Workers and Carers from different backgrounds and communities. Please contact us to let us know your specific requirements and we will do our very best to help.

Can I request the days and time that my Carer or Support Worker comes out to see me?

Yes, you can. We always do our best to meet your preferred times.

What do I need to do to receive services from Simply Helping Central and Northern Melbourne?

Please contact us on our office number 03 9661 0499 or via email at cnmenquiry@simplyhelping.com.au. To gain a thorough understanding of your needs, we welcome as much information as you can provide us so we can assist to get you started.

What are the NDIS TTP Rates?

Please note that services offered by each location may vary. Please scroll up to see the list of services we offer. Click Here to see the NDIS TTP rates.

Suburbs & Postcodes

Show Suburbs and Postcodes

Airport West 3042, Albert Park 3206, Attwood 3049, Broadmeadows 3047, Brunswick 3056, Brunswick East 3057, Brunswick West 3055, Burnley 3121, Campbellfield 3061, Carlton 3053, Carlton North 3054, Clifton Hill 3068, Coburg 3058, Coburg North 3058, Cross keys 3041, Collingwood 3066, Coolaroo 3048, Craigieburn 3064, Cremorne 3121, Dallas 3047, Docklands 3008, Donnybrook 3064, East Melbourne 3002, Essendon Fields 3041, Essendon North 3041, Fawkner 3060, Fitzroy 3065, Fitzroy North 3068, Gladstone Park 3043, Glenroy 3046, Gowanbrae 3043, Greenvale 3059, Hadfield 3046, Jacana 3047, Kalkallo 3064, Keilor Park 3042, Meadow Heights 3048, Melbourne 3004, Melbourne Airport 3045, Mickleham 3064, Middle Park 3206, Niddrie 3042, North Melbourne 3051, Oak Park 3046, Oaklands Junction 3063, Parkville 3052, Pascoe Vale 3044, Pascoe Vale South 3044, Port Melbourne 3207, Princes Hill 3054, Richmond 3121, Roxburgh Park 3064, Somerton 3062, South Melbourne 3205, South Wharf 3006, Southbank 3006, Strathmore 3041, Strathmore Heights 3041, Tullamarine 3043, West Melbourne 3003, Westmeadows 3049, Yuroke 3063

We welcome all individuals who identify as part of the LGBTIQA+ community

Simply Helping is a proud partner of The Fred Hollows Foundation.

Central and Northern Melbourne

About Us

What Makes Us Different

Locally Owned

Services

Most Popular Services

Social Support

Transport

Home Help

Personal Care

Gardening and Maintenance

Respite Care

Helping the Local Community

Simply Helping Dennis to Achieve His Goals

Simply Helping Silvia to Achieve Her NDIS Goals

Simply Helping Kathy and Rebecca Achieve Their Career Goals

Simply Helping Michael to Become a Champion for Lived Experience

Testimonials

Frequently Asked Questions

Suburbs & Postcodes

Have a Question?Get In Touch, We Can Help!

Quick Links

Acknowledgement

Have a Question?
Get In Touch, We Can Help!