What Makes a Great Home Care Provider?

We all want to live independently at home as we age, and home care services can help us do just that. But how do we choose a great home care provider that delivers quality services, every time?

Here are a few attributes that make a great provider, to help you feel confident in your choice, and your care.

Flexible Services

We’re all unique—and a great home care provider will recognise that. Rather than treating you like a number or offering care that’s ‘one-size-fits-all’, a truly great provider will offer a wide range of tailored, flexible services, designed to suit you. In other words—if you need weekly assistance with domestic chores and transport, but you don’t need help with personal care, that should be okay! Home care is about maintaining and enhancing your lifestyle, while providing the valuable support you need later in life. A great provider will work with you to keep you happy and healthy, while focusing on your goals as an individual.

Quality of Care

A great provider offers high-quality, excellent care to every single consumer. To ensure this, the best providers ensure their staff are qualified, experienced, and have undergone a rigorous interview process—including reference checks. Feel free to ask your potential provider about their care worker hiring process. If your potential provider isn’t transparent, or isn’t actively hiring workers with these attributes, look elsewhere!


The home care industry is booming in Australia, with new providers opening their doors every day. While new providers may be motivated to provide quality services, there’s a certain level of care that only a truly experienced provider can offer. Great home care providers will have a wealth of industry experience behind them, with fine-tuned systems and standards. But more than that, a great provider will have a proven track record of assisting thousands of Australians to live a healthy and comfortable life at home. Your care is incredibly important, so place it in the hands of a provider you know you can trust.

Are you ready to take the first step and organise flexible, quality care for yourself or your loved one? Here at Simply Helping, we offer a range of tailored care and support services. Click here to learn more and contact us today!

Simply Helping