How to Choose a Great Home Care Provider

Could you use some support at home while you age or live with disability? Here’s how to choose a great home care provider that puts you and your needs first.

Understand Your Needs

Before you choose a home care provider, it’s important to understand your care and support needs. If you’re planning to access care privately, take some time to consider the areas you could use help with. Are you struggling to mow the lawn and pull pesky weeds? Is vacuuming becoming painful or tiresome? Is it difficult to get yourself showered and ready for the day ahead? An honest self-assessment is a great way to identify which services you may need.

However, if you’re organising subsidised care through the NDIS or My Aged Care, your needs will be assessed for you. You’ll be given a complete list of the care services you’re eligible for, as well as a list of recommended providers.

Compare Providers

With your needs understood, it’s time to start researching the home care providers in your area. Ideally, look for a provider with a proven, long-term history of providing valuable support to people in your community. Check out each provider’s online reviews and get a good idea of their reputation.

If your potential provider has a great reputation and a proven history, take a deep dive into their values and services. Are they committed to providing care with integrity? Will they focus on your rights and safety? Do they provide a good range of services that cater to your specific needs and lifestyle? Really take the time to assess your potential provider, and ensure they tick all the necessary boxes.

Ask the Right Questions

Now that you have a provider in mind, give them a call and ask a few essential questions. Enquire about whether their services are flexible and tailored to you as an individual. Also, find out how they intend to match you with your support worker, and if you have any input on this match. In case your needs change, ask your potential provider about the process of increasing or decreasing your care services. And finally, ask if their care workers are specifically trained in dementia care, or any other specialised services you may need.

By understanding your needs, completing thorough research, and asking all the right questions, you can feel confident knowing you’re working with a provider who puts your needs first and delivers quality care every time!

Are you ready to receive the care and support you deserve? Here at Simply Helping, we offer flexible, tailored home care services to Australians from all walks of life! Click here to learn more and contact us today.