The Local Advantage
It’s reassuring to know that when you need help, you can always reach us. We offer a 24-hour response service. This means you can contact us any time of the day, and speak with a member of our friendly team who can respond or resolve any queries as soon as possible.
To make sure you receive the best care possible, we follow a strict recruitment process. As well as being qualified and highly trained, our team members all share a common vision to provide respectful care services for the community. We only employ people who possess a compassionate nature and who will go above and beyond to provide tailor-made care solutions to achieve your goals.
Our friendly team members include support workers, service coordinators, support coordinators, and case managers. We also have a dedicated Human Resources Manager who is committed to monitoring and maintaining our high standard of quality. Our Quality and Compliance Manager is also here to assure that all industry requirements are upheld so that you receive the highest quality of service to maximise your potential.
Combined, our team members have a wealth of experience in the community services sector. This provides us with a valuable insight into the importance of person-centred, individualised care so that we can support your needs and assist your independence.
Continuous learning is a priority for us. We support our team with on-going development and training to ensure your safety and care needs are in the best hands possible.