South West VIC

(Djargurdwurung, Giraiwurung, Gunditjmara, Djabwurung, Jardwadjali, Wergaia)

(03) 5381 2076 Get In Touch Follow Us

Approved Home Care Package Provider
Registered NDIS Provider
NDIS Worker Screening Checked
Fully Qualified Carers
Locally Owned
Police Checked
Workcover Provider
Working With Children Checked

Simply Helping South West Victoria is an approved Home Care Package provider and registered NDIS provider. We provide a wide range of home care services and disability supports to assist people with everyday living at home and in the community.

Trusted Home Care and Supports

We have been supporting the community with trusted home care services since 2012. Over the years, we have learnt and embraced the importance of diversity. This led us to expand our range of home care to include everything from home help and personal care right through to transport, social support, pet sitting, garden maintenance and more. All services have been designed to make life easier for you, enhance your way of life and provide a level of support that you can rely on.

As a local home care provider, we focus on a person-centred approach underpinned by flexibility. You will not be restricted by a one-size-fits-all model that can sometimes be experienced with larger, impersonal providers. We value taking the time to understand your unique needs and preferences to customise a care plan to suit you. We also recognise that situations can change, sometimes unexpectedly. We’ve established an after-hours phone number so you can contact us at any time. Being local allows us to respond quickly, and our flexibility means we can quickly adapt to meet your changing needs. You can live confidently knowing help is always at hand, bringing peace of mind to you and your family.

Locally Owned

Meet the friendly face behind Simply Helping South West, Chelsea Lee. Alongside Chelsea is her supportive partner Aaron Batson. Both Chelsea and Aaron were born and bred in the Wimmera region and have formed deep ties with the local community.

Chelsea’s vision is to nurture a community-centric service, ensuring everyone is understood and respected. “I am deeply committed to fulfilling the unique needs of every person we serve. Our approach focuses on identifying the best ways to meet these needs, implementing effective solutions, and experiencing the satisfaction that comes from making a positive impact in people’s lives.”

Our Team

Simply Helping care staff and support workers are fully trained and qualified. They possess a kind and compassionate nature and have passed security checks. Our carers are skilled to deliver respectful care services in a professional and friendly manner. Above all, they uphold confidentiality, so you can rest easy knowing that your personal information is protected.

Most of our care team live locally, some for more than 20 years. This means they can confidently assist you around the community. They are familiar with the local shopping strips, medical practices, schools, and more. It also serves as a great opportunity to draw on their local knowledge.

“A family-owned business — Chelsea, Aaron, and their two gorgeous children.”

Services

List of services we offer.

Most Popular Services

Home Help

We understand that housework can be physically demanding. That’s why we’ve introduced a range of domestic services to help make daily living easier. Our professional team members can help with domestic tasks such as cleaning floors, bathrooms, toilets, kitchens and ovens, dusting and more. You remain in control; simply let us know what needs to be done, and we’ll do it. You can schedule home help services weekly, fortnightly or monthly.

Personal Care

We all like to look and feel our best. However, sometimes this is not as easy as it sounds. If you need some assistance, we offer personal care services. Our highly trained, friendly team can assist with grooming, bathing, dressing, helping you in and out of bed, and more. We recognise that personal care is very individual and go above and beyond to make you feel comfortable and confident in your own home.

Gardening and Maintenance

A lush garden can have a positive impact on your health, but it can also mean a lot of hard work! Leave all your gardening and maintenance chores to us. We have it covered. From lawn mowing, weeding and trimming to rubbish and cob-web removal, we do it all. Our dedicated gardening team is available at a time that suits you to ensure your garden is always neat and tidy.

Attendant Care

Do you need assistance with your grocery shopping, or some help when paying your bills? Simply ask us and we’ll be there! With our attendant care services, a Simply Helping team member can safely drive you around and help with errands. We can also take you to appointments or activities such as sporting events, church services, men’s shed activities, craft groups and more.

Social Support

Social interaction is important for good mental health. However, there are many of us who do not have friends or family living close by. Simply Helping offers social support services that provide companionship. The next time you would like someone to chat with, or a companion to have a coffee with down the street, call us for some friendly social support.

In-Home Respite Care

Being the primary carer for a family member is a vital role and one that often requires support. Simply Helping can help. We provide in-home respite care that is designed to assist individuals as well as family caregivers. Our professional carers are welcoming and supportive, meeting the care needs of your loved one and ensuring their safety and wellbeing.

Helping The Local Community

How We Can Help

We all live our life differently. We all have individual needs. Our support services can help, even in unique circumstances.

Clean-up and Declutter

Clutter in and around the home can be hazardous for elderly people or people living with disability.

A Simply Helping participant living alone had a large amount of old, unwanted household items and belongings. His home became unsafe as these posed as potential risks for him. The clutter made it extremely difficult for him to move around his home safely in his wheelchair.

The Simply Helping South West Victoria team spent hours working alongside him, decluttering his home to make it safer. Following his instructions, we were able to remove rubbish and recycling with our tandem trailer. Our gardener worked fastidiously mowing lawns, trimming bushes and removing weeds. When we finished, he was so happy that he could easily manoeuvre his wheelchair around his home and yard, with no hazards or obstacles in his way.

Welfare Checks

Perhaps you have an elderly relative who is fiercely independent and does not recognise that they require a little help. Our carers can discretely incorporate welfare checks into the daily or weekly care routine of your loved one.

In the past, after-hours welfare checks have proven to be lifesaving, and crucial to people’s safety and well-being. By simply popping in for a quick visit, our carers will ensure that your loved one is safe and well.

Testimonials

“I would like to express my warmth and admiration to Ashley, Sarah, and the team for the outstanding work they have done for my brother, Lafe. Without their support, he would have been left in a world of hurt. The professionalism, care, and understanding they provide make Simply Helping South West Victoria, in my opinion, world-class! Thank you to you all. God bless, and happy holidays. Thank you guys so much!” — Norman

Frequently Asked Questions

Are you a registered NDIS provider?

Yes, we are. We provide support for people with a disability, as well as their families and carers. Our friendly team can assist in personal care, respite services, social support and more.

Do you have a pet sitting service?

Yes, we do! We have many animal lovers in our team who look forward to spending time with your furry companions while you are away. Simply Helping helpers can take your pet for a walk, feed them, ensure your pet has access to water, and make sure they are safe and well.

Are you able to take me to any appointments that I am unable to get to?

Yes, we can. We offer a transportation service to ensure you arrive at your appointments safely, and on time.

Do you provide welfare checks?

Most certainly. Our priority is making sure that everyone is safe and well. We offer day or night welfare checks to monitor you or your loved one, and document each visit. If we find a concern, rest assured we will act quickly.

Do you provide services to the Warrnambool and Port Fairy areas?

Yes, we do. Our team is available to support people living in and around the Wimmera and South West region.

Suburbs & Postcodes

Show Suburbs and Postcodes

Albacutya 3424, Allansford 3277, Allestree 3305, Alvie 3249, Antwerp 3414, Apsley 3319, Ararat 3377, Armstrong 3377, Aubrey 3393, Ayrford 3268, Bahgallah 3312, Balintore 3249, Ballangeich 3279, Ballyrogan 3375, Balmoral 3407, Bangerang 3393, Banyena 3388, Barkly 3384, Barongarook 3249, Barongarook West 3249, Barramunga 3249, Bayindeen 3375, Beaufort 3373, Beeac 3251, Bellellen 3381, Bellfield (Northern Grampians Vic.) 3381, Benayeo 3319, Berringa 3351, Berrybank 3323, Bessiebelle 3304, Beulah 3395, Black Range 3381, Bo Peep 3351, Bochara 3301, Bolangum 3387, Bolwarra 3305, Bookaar 3260, Boolite 3392, Boorcan 3265, Bornes Hill 3379, Bostocks Creek 3260, Bradvale 3361, Branxholme 3302, Breakaway Creek 3303, Brim 3391, Brimboal 3312, Brimpaen 3401, Bringalbert 3319, Brit Brit 3315, Broadwater 3301, Broughton 3418, Brucknell 3268, Buangor 3375, Buckley Swamp 3301, Bulart 3314, Bulgana 3377, Bullaharre 3266, Bungador 3260, Bungalally 3401, Bushfield 3281, Byaduk 3301, Byaduk North 3300, Callawadda 3387, Campbells Bridge 3387, Camperdown 3260, Cannum 3393, Cape Bridgewater 3305, Cape Clear 3351, Caramut 3274, Carapook 3312, Carlisle River 3239, Carngham 3351, Carpendeit 3260, Carranballac 3361, Cashmore 3305, Casterton 3311, Cathcart 3377, Cavendish 3314, Chapple Vale 3239, Charam 3318, Chatsworth 3379, Chepstowe 3351, Cherrypool 3401, Chetwynd 3312, Chocolyn 3260, Chute 3373, Clear Lake 3409, Clover Flat 3315, Cobden 3266, Cobrico 3266, Codrington 3285, Colac 3250, Colac East 3250, Colac West 3250, Coleraine 3315, Concongella 3384, Condah 3303, Connewirricoo 3318, Coojar 3315, Cooriemungle 3268, Coragulac 3249, Corndale 3311, Cororooke 3254, Corunnun 3249, Cowleys Creek 3268, Cressy 3322, Cross Roads 3373, Crossley 3283, Crowlands 3377, Croxton East 3301, Crymelon 3393, Cudgee 3265, Culla 3315, Cundare 3251, Cundare North 3251, Curdies River 3268, Curdievale 3268, Dadswells Bridge 3385, Darlington 3271, Dartmoor 3304, Deep Lead 3385, Denicull Creek 3377, Dennington 3280, Dergholm 3312, Derrinallum 3325, Digby 3309, Dimboola 3414, Dixie 3265, Dobie 3377, Dooen 3401, Dorodong 3312, Douglas 3409, Dreeite 3249, Dreeite South 3249, Drik Drik 3304, Drumborg 3304, Drung 3401, Duchembegarra 3409, Dundonnell 3271, Dunkeld 3294, Dunneworthy 3377, Dunrobin 3312, Dutton Way 3305, Duverney 3323, Ecklin South 3265, Edenhope 3318, Elingamite 3266, Elingamite North 3266, Ellerslie 3265, Elliminyt 3250, Englefield 3407, Eurack 3251, Eversley 3377, Forrest 3236, Foxhow 3323, Framlingham 3265, Framlingham East 3265, Frenchmans 3384, Fyans Creek 3381, Garvoc 3265, Gatum 3407, Gazette 3289, Gellibrand 3239, Gerang Gerung 3418, Gerangamete 3249, Germania 3387, Gerrigerrup 3289, Glenfyne 3266, Glenisla 3314, Glenlee 3418, Glenorchy 3385, Glenormiston North 3265, Glenormiston South 3265, Glenthompson 3293, Gnotuk 3260, Gorae 3305, Gorae West 3305, Goroke 3412, Grampians 3314, Grassdale 3302, Grassmere 3281, Great Western 3374, Greens Creek 3387, Greenwald 3304, Gringegalgona 3315, Gritjurk 3315, Gymbowen 3401, Haddon 3351, Halls Gap 3381, Hamilton 3300, Happy Valley (Golden Plains Vic.) 3360, Harrow 3317, Haven 3401, Hawkesdale 3287, Heathmere 3305, Hensley Park 3301, Henty 3312, Hexham 3273, Heytesbury Lower 3268, Heywood 3304, Hilgay 3315, Hillcrest 3351, Homerton 3304, Horsham 3400, Hotspur 3303, Illabarook 3351, Illawarra 3381, Illowa 3282, Irrewarra 3249, Irrewillipe 3249, Irrewillipe East 3249, Jancourt 3266, Jancourt East 3266, Jeparit 3423, Joel Joel 3384, Joel South 3384, Jung 3401, Kadnook 3318, Kalkee 3401, Kanagulk 3401, Kaniva 3419, Kanya 3387, Karabeal 3294, Kariah 3260, Karnak 3401, Kawarren 3249, Kellalac 3393, Kenmare 3395, Kennedys Creek 3239, Kewell 3390, Kiata 3418, Killara (Glenelg Vic.) 3312, Killarney 3283, Kirkstall 3283, Knebsworth 3286, Koallah 3260, Kolora 3265, Konongwootong 3315, Koroit 3282, Laang 3265, Lah 3393, Laharum 3401, Lake Bolac 3351, Lake Condah 3303, Lake Fyans 3381, Lake Goldsmith 3373, Lake Lonsdale 3381, Lake Mundi 3312, Lake Wongan 3373, Landsborough 3384, Landsborough West 3384, Langi Logan 3377, Langkoop 3318, Larpent 3249, Lawloit 3418, Ledcourt 3385, Leslie Manor 3260, Lillimur 3420, Lindsay 3312, Linton 3360, Lismore 3324, Little Desert 3418, Lorquon 3418, Lower Norton 3401, Lubeck 3385, Lyons 3304, Macarthur 3286, Mafeking 3379, Mailors Flat 3275, Main Lead 3373, Mannibadar 3360, Marnoo 3387, Marnoo West 3387, Maroona 3377, McKenzie Creek 3401, Melville Forest 3315, Mena Park 3373, Mepunga 3277, Mepunga East 3277, Mepunga West 3277, Merino 3310, Middle Creek 3375, Miga Lake 3409, Milltown 3304, Mingay 3324, Minhamite 3287, Minimay 3413, Mininera 3351, Minjah 3276, Minyip 3392, Miram 3415, Mirranatwa 3294, Mitre 3409, Mockinya 3401, Mokepilly 3381, Mooralla 3314, Morgiana 3301, Morrl Morrl 3387, Mortlake 3272, Mount Bute 3324, Mount Cole 3377, Mount Cole Creek 3377, Mount Dryden 3381, Mount Emu 3351, Mount Napier 3301, Mount Richmond 3305, Mount Sabine 3236, Moutajup 3294, Moyston 3377, Mumbannar 3304, Muntham 3315, Murra Warra 3401, Murtoa 3390, Myamyn 3304, Nalangil 3249, Nangeela 3312, Nareeb 3293, Nareen 3315, Naringal 3277, Naringal East 3277, Naroghid 3266, Narrapumelap South 3293, Narrawong 3285, Natimuk 3409, Navarre 3384, Nelson 3292, Nerrin Nerrin 3351, Nerring 3373, Netherby 3418, Neuarpurr 3413, Newfield 3268, Newtown (Golden Plains Vic.) 3351, Nhill 3418, Nintingbool 3351, Nirranda 3268, Nirranda East 3268, Nirranda South 3268, Noorat 3265, Noorat East 3265, Noradjuha 3409, Norval 3377, Nullawarre 3268, Nullawarre North 3268, Nurcoung 3401, Nurrabiel 3401, Ondit 3249, Orford 3284, Ozenkadnook 3413, Paaratte 3268, Panmure 3265, Paschendale 3315, Patyah 3318, Penshurst 3289, Peronne 3413, Peterborough 3270, Pigeon Ponds 3407, Piggoreet 3351, Pimpinio 3401, Pirron Yallock 3249, Pitfield 3351, Pittong 3360, Pomborneit 3260, Pomborneit East 3249, Pomborneit North 3260, Pomonal 3381, Poolaijelo 3312, Port Campbell 3269, Port Fairy 3284, Portland 3305, Portland North 3305, Portland West 3305, Powers Creek 3312, Princetown 3269, Pura Pura 3271, Purdeet 3289, Purnim 3278, Purnim West 3278, Quantong 3401, Raglan 3373, Rainbow 3424, Reedy Dam 3395, Rhymney 3377, Riachella 3385, Riverside 3401, Rocklands 3401, Rocky Point 3377, Rokewood Junction 3351, Rosebery 3395, Rosebrook 3285, Roses Gap 3385, Ross Creek 3351, Rossbridge 3377, Rupanyup 3388, Sandford 3312, Scarsdale 3351, Scotts Creek 3267, Serviceton 3420, Shays Flat 3377, Sheep Hills 3392, Simpson 3266, Skibo 3260, Skipton 3361, Smythes Creek 3351, Smythesdale 3351, Snake Valley 3351, South Purrumbete 3260, Southern Cross 3283, Springdallah 3351, St Helens 3285, St Helens Plains 3401, Staffordshire Reef 3351, Stavely 3379, Stawell 3380, Stockyard Hill 3373, Stoneleigh 3373, Stonyford 3260, Strathdownie 3312, Strathkellar 3301, Streatham 3351, Swan Marsh 3249, Tabor 3289, Tahara 3301, Tahara Bridge 3315, Tahara West 3310, Tandarook 3260, Tanybryn 3249, Taroon 3265, Tarranyurk 3414, Tarrayoukyan 3315, Tarrenlea 3315, Tarrington 3301, Tarrone 3283, Tatyoon 3378, Telangatuk East 3401, Telopea Downs 3420, Terang 3264, Tesbury 3260, The Cove 3268, The Sisters 3265, Timboon 3268, Timboon West 3268, Tooan 3409, Toolondo 3401, Toolong 3285, Tower Hill 3283, Trawalla 3373, Tulkara 3384, Tyrendarra 3285, Tyrendarra East 3285, Ullswater 3318, Vasey 3407, Vectis 3401, Victoria Point 3294, Victoria Valley 3294, Vite Vite 3325, Vite Vite North 3325, Waarre 3269, Wail 3401, Wal Wal 3385, Wallacedale 3303, Wallaloo 3387, Wallaloo East 3387, Wallinduc 3351, Wallup 3401, Wando Bridge 3312, Wando Vale 3312, Wangoom 3279, Wannon 3301, Warrabkook 3286, Warracknabeal 3393, Warrak 3377, Warrayure 3301, Warrion 3249, Warrnambool 3280, Warrock 3312, Warrong 3283, Wartook 3401, Waterloo 3373, Wattle Creek 3384, Weering 3251, Weerite 3260, Werneth 3352, Westmere 3351, Wickliffe 3379, Wilkur 3393, Willatook 3283, Willaura 3379, Willaura North 3379, Willenabrina 3393, Willowvale 3360, Winnap 3304, Winslow 3281, Wombelano 3409, Wonwondah 3401, Woodford 3281, Woodhouse 3294, Wool Wool 3249, Woolsthorpe 3276, Woorndoo 3272, Wootong Vale 3315, Yaapeet 3424, YallaY-Poora 3378, Yambuk 3285, Yanac 3418, Yangery 3283, Yarpturk 3283, Yatchaw 3301, Yeo 3249, Yeodene 3249, Yulecart 3301, Zumsteins 3401