Understanding the Community
We are a local provider who is big enough to matter but small enough to care. Working closely with support coordinators, case managers and consumers, plus employing locally has given us a great understanding of our demographic. This knowledge and experience underpin the collaborative, person-centred approach to guarantee we can meet your needs.
We have a dedicated team of administrative staff to manage any support and billing enquiries. This ensures you will receive a quick response to any phone, web or email enquiry. It also means you will not experience the frustration of long wait times in phone queues.
The Simply Helping team has grown immensely since the early days.
Finding the right carers is imperative for your well-being and happiness. During the recruitment process, along with our commitment to quality and professionalism, we only select people who share our common vision to provide meaningful care through positive engagement and empowerment. We understand that holding the right qualifications is only one aspect of being a carer. We look for people who demonstrate empathy, care, respect and dignity. Our team members are chosen based on personality, presentation and the ability to adapt and work well with varied individuals and circumstances. All Simply Helping team members have passed stringent security checks, are fully insured, and monitored for ongoing compliance.
With Simply Helping North East, you can rest assured you are in safe, capable and caring hands.