South West VIC

(Djargurdwurung, Giraiwurung, Gunditjmara, Djabwurung, Jardwadjali, Wergaia)

  • Approved Aged Care Services Provider

  • Approved, Registered NDIS Provider

  • NDIS Worker Screening Checked

  • Fully Insured

  • Fully Qualified Carers

  • Locally Owned

  • Police Checked

  • Workcover Provider

  • Working With Children Checked

Locally Owned

Meet the friendly faces behind Simply Helping South West Victoria, Aaron Batson and his partner Chelsea Lee. Aaron and Chelsea both grew up in the Wimmera region and have taken over the reins of the family business from Aaron’s father, Keith. Having been involved in Simply Helping South West Vic for many years, Aaron has extensive experience in the healthcare industry, as does Chelsea. She came on board as the Client Care Coordinator in 2018, and together they have worked hard to build a solid reputation in the community based on trust. Both are kind and approachable people and passionate about helping others. They ensure that their friendly team of professional carers provide the utmost care and support that is second to none.


We have been supporting the community with trusted care services since 2012. During this time, we have learnt the importance of diversity. Therefore, we’ve expanded our range of home care services to include everything from personal care and domestic care, right through to transportation, social support, pet sitting, garden maintenance and more. All services have been designed to make life easier for you, producing a level of support that you can rely on.

Tailored In-Home Care

Being local to the area we service allows us flexibility. You are not restricted by a one-size-fits-all model that is often experienced with larger providers based elsewhere. Our care services can be tailored to suit your individual needs. Most importantly, being local allows us to support you when you need it the most. We’ve established an after-hours phone number so you can contact us at any time, giving you peace of mind that help is never too far away.

Our Team

Simply Helping places a high priority on ensuring each member of our team receives appropriate training, access to courses, and ongoing development. Feel safe knowing you are in capable hands.

Simply Helping staff and carers are fully trained and qualified. They possess a kind and compassionate nature and have passed security checks. Our carers are skilled to deliver respectful care services in a professional and friendly manner. Above all, they uphold confidentiality, so you can rest easy knowing that your personal information is protected.

Most of our carers live locally, some for more than 20 years. This means they can confidently assist you around the community. They are familiar with the local shopping strips, medical practices, schools, and more. It also serves as a great opportunity to draw on their local knowledge.

Our Philosophy

Providing essential care services in the private sanctuary of home requires trust and respect. We value the trust and respect that you place in us and view it as a privilege. Our aim is to enhance quality of life by supporting people to lead a comfortable life in their own home.

We strive to meet your goals and exceed your expectations. Therefore, feedback is important to us and viewed as an opportunity to improve our processes and customer service. This ensures you can expect a superior level of care, and know that we are there to support you.

Simply Helping
A family-owned business — Aaron, Chelsea, and their two gorgeous children.


List of services we offer.