Loddon Mallee VIC
List of services we offer.
List of services we offer.
To uphold and maintain our quality standards, we regularly conduct service reviews with the people using our in home care services. Here is a recent review from our valued participant Mary*.
Mary* said she is very happy with the service provided by Simply Helping, and her support worker Sue*. Mary doesn’t drive, so she sends her shopping list to Sue who does the shopping on the way to Mary’s home. Sue will unpack the shopping before she starts the cleaning, and the house always looks great when she’s finished. Mary doesn’t have many visitors coming to her home, but Sue makes her feel comfortable with her caring nature and friendly chats. Mary believes the service provided by Sue has helped her stabilise her mental health, and encouraged her independence.
“Maria* was very happy with support worker Leanne who recently attended. Leanne was easy to communicate with and Maria was pleased with the completed work. I’d appreciate it if you could please pass the compliment on to Leanne.” – Aged Care Partner
“I want it known that my care worker has been helping me with cleaning and doing a fantastic job. She always has a smile, is polite and friendly and extremely competent. I cannot praise her enough.” – M.H
“Care worker Stephanie* was extremely thorough, with a lovely attitude and was “just fabulous” – E.K.
“Wonderful” “The best thing since slice bread” – M.H.
“I am writing to extend our thanks for the fantastic service provided to our family for the recent service. We could not have asked for a more punctual and efficient service. Thank you very much.” R.H.
“Brilliant!” “So good it scares me.” “One of the best workers I’ve ever seen” – M.K.
“I am very happy with Lisa’s* cleaning and the service you provide. She is exceptional and a lovely person with excellent people skills.” – P.R.
“I would like to thank Simply Helping for the amazing work providing Gavin* support over a long period of time and especially the great effort from Megan*.” – A.R
“We are very happy with the Personal Care in place for Peter*. He is very comfortable with the support and also enjoys sitting down and having a chat with the girls.” – I.W
“We are extremely grateful for the continuity of care Linda* receives, especially having the same support workers most of the time. Linda* is so pleased that the girls have a great routine happening and feels extremely comfortable with them in the home. Many thanks for your ongoing support.” – K.M
“My support worker Madi* is fantastic! Nothing is too much trouble, and she does a great job. Thanks for assigning her to me. She certainly takes a load off my mind and body!” – T.H
* Names have been changed to protect privacy.
Simply Helping acknowledge the custodians of this land and their Elders past, present and future. We acknowledge and respect their culture and the contribution they make to the life of this region and recognise their continuing connection to land, waters and community.