Loddon Mallee VIC

(Djadjawurung)

Approved, Registered NDIS Provider
NDIS Worker Screening Checked
Family Owned and Operated
Fully Insured
Qualified Support Workers
Police Checked
TAC Provider
Work Cover provider
Working With Children Checked

Simply Helping Loddon Mallee provides a diverse range of home care, aged care, and NDIS disability support services. Based in Bendigo, we support people living in the Loddon Mallee region—from Riddells Creek and Litchfield to Barham, Lockington and everywhere in between.

Flexible Home Care and Support

At Simply Helping Loddon Mallee, we’re dedicated to supporting you to live comfortably in your own home, avoiding the unnecessary move to residential care. We understand the importance of a personalised approach to home care, recognising that everyone has unique needs and circumstances. That’s why our team is committed to providing flexible, high-quality home care services that are centred around you. Whether you require aged care, disability support, home help or any other home care service, our goal is to offer you the choice and control you deserve over your care and support, both at home and within the community. Our approach ensures that your home care solutions are tailored to fit your life, helping you to live safely and independently at home.

It’s All About You

You are our priority and we welcome consumer-directed care. This also helps us to learn what matters to you, so we can support you the way you want to be supported. Having choice over the home care supports you need, allows you to remain in control. You can choose which services you need, and when you need them. With our wide range of home care services available, let’s work together to design a care plan that works for you.

Our Team

At the helm of our team is Jacquie, the friendly face and owner of Simply Helping Loddon Mallee, who brings over 30 years of invaluable experience in the aged care and disability sectors. Jacquie’s hands-on approach and genuine, down-to-earth nature are central to her passion for fostering trusting relationships. These relationships give people the confidence to pursue and achieve their personal goals.

Alongside Jacquie is her dedicated support team, whose commitment is unparalleled when it comes to enhancing the quality of life for people with disability or facing the challenges of ageing. Jacquie and her team are dedicated to providing personalised support that positively impacts people’s lives.

Jacquie – owner of Simply Helping Loddon Mallee

Services

List of services we offer.

Most Popular Services

Personal Care

Good health and hygiene are important. However, some situations make personal care routines harder to manage on our own. Simply Helping can help. We provide personal care services to support your wellbeing. Personal care may include bathing, dressing, grooming, personal hygiene needs, continence support, medication assistance, meal preparation, and more. Our personal care is delivered respectfully to maintain your dignity. Talk to us about your personal care needs.

Domestic Assistance

Keeping a tidy home can be time consuming and physically demanding. To make life a little easier, Simply Helping provides a home help service. Our domestic assistance covers most general housework and house cleaning tasks. Depending on your needs, this may include vacuuming, mopping floors, changing bed linen, laundry, meal preparation, and more. We can also help to declutter your home, removing tripping hazards. Or, refresh your home with a one-off spring clean.

In Home Respite Care

If you’re the primary carer of a loved one, we understand that it’s impossible to be there for them all the time. Simply Helping provides respite care and companionship. If you have other commitments to attend, or just need a break to recharge your batteries, our compassionate support workers can help. We assist with personal care routines, home help duties, and any other care or support requirement to ensure your loved one is safe and happy until you return.

Social Support

Staying socially connected is good for all of us. It promotes happiness and reduces feelings of loneliness. If circumstances make it difficult for you to remain socially active, Simply Helping can help. We offer social support and companionship. We can help you stay connected with family, friends, and the community. Social support can be in the home with friendly visits, or, we can support you in the community at classes, sporting events, helping with shopping, and more.

Gardening And Maintenance

For safety reasons it’s important to maintain your home and garden. If personal circumstances are making it difficult to clean the gutters, mow the lawn, or secure the handrails, our garden and maintenance service can help. The Simply Helping team can assist in the garden and carry out general repairs, to ensure your home is safe. No job is too big or small. Our gardening and maintenance service keep your home in tip-top condition.

Creative Arts Collaboration

Art can bring many therapeutic benefits. Creating or viewing artwork can increase relaxation and enjoyment, and reduce stress. Did you know our Simply Helping care workers can provide support with one-on-one creative art activities in your home? Incorporating art as part of your home care gives you the opportunity to develop a creative interest. With encouragement and support, you can make a tangible creation that builds confidence and brings fulfilment.

Award-winning Care

Enablement Awards 2024

For the second consecutive year, Simply Helping Loddon Mallee was awarded ‘The Most Outstanding Regional Person-Centred Care Practitioner’ in Australia at the 2024 Enablement Awards.

We are proud of this achievement and will continue to strive towards better outcomes for people in our local community.

“This award reflects the hard work and dedication of the fabulous team at Loddon Mallee; thank you, I couldn’t do it without you.”– Jacquie.

Enablement Awards 2023

The Enablement Awards celebrate and reward excellence, innovation, and exemplary achievements in the disability care sector in Australasia.

The awards recognise efforts that advance outcomes for participants, and reward those who elevate and enhance customer experience through innovation, inspirational performance, and exceptional outcomes.

A huge congratulations to Jacquie and the team at Simply Helping Loddon Mallee, recognised as The Most Outstanding Regional Person-centred Care Practitioner in Australia.

For award-winning care, contact Simply Helping Loddon Mallee.

(03) 5486 0203 Get In Touch

Celebrating 25 Years of Simply Helping

A Day of Celebration and Connection

Simply Helping recently reached a significant milestone—25 years of offering flexible, quality care to Australians from all walks of life. To recognise this immense achievement, our national office held its own celebrations. But here at Simply Helping Loddon Mallee, Jacquie and her team decided to acknowledge this special occasion in a unique and personal way.

“It took a long time to decide what Loddon Mallee would like to do for our Simply Helping 25^th anniversary celebration,” Jacquie said. Jacquie knew this would be an important event; not only was Simply Helping to celebrate their 25^th birthday, but many of Jacquie’s team members had reached ten years of service, a milestone she intended to recognise.

Testimonials

“Jackie is the nicest person and great at her role.” — K.T

“Very happy with Karen; she did an excellent job and was friendly.” — K.T

“Thank you so much for sending [support worker] Hollie to help me sort out my rent details and pay my mail redirect bill. She helped me understand my rent arrangement and then accompanied me to the post office to pay for the mail redirect. While we were there, she kindly assisted an elderly gentleman who had dropped something. Ms Hollie is a very kind-hearted lady! My warmest greetings to everyone in the office and heartfelt thanks to Simply Helping.” — C.T

“Thank you for sending [support worker] Hannah. She is a delightful lady. She was very efficient and helpful with sorting out my fridge and helping me pay bills.” — C.T

“Sharmaine is the best support worker that my sister has ever had. She is outstanding, polite, never oversteps her boundaries, and leaves the house spotless!” — E.W

“Support worker Brenda was great. She built a rapport with Bob*, and Bob and his family are very happy with her assistance. They are so pleased with Brenda’s support that they would like to increase the support hours and have her continue providing all of Bob’s ongoing support.” — Aged Care Partner

“Marilyn* has expressed her gratitude for Jackie’s exceptional support and care. She mentioned that Jackie made her feel at ease, a rare and valuable experience for her. Marilyn would like Jackie to continue as her ongoing support worker. Please pass on this wonderful feedback to Jackie.” — Aged Care Partner

“I would like to say thank you to Simply Helping for the home help I have received today and last week. The support worker I had was Karen and she was outstanding with her work and her help. Thank you! ” — J.E

“Brian* is extremely happy with the service he receives from Simply Helping and appreciates the amazing work, support, and friendship of support worker Leanne. Brian says he would be lost without her support. Thank you for providing such a beautiful service.” — Aged Care Partner

“Everyone at Simply Helping has been great and the support has been a huge help!” — K.H

To uphold and maintain our quality standards, we regularly conduct service reviews with the people using our in home care services. Here is a recent review from our valued participant Mary*.

Mary* said she is very happy with the service provided by Simply Helping, and her support worker Sue*. Mary doesn’t drive, so she sends her shopping list to Sue who does the shopping on the way to Mary’s home. Sue will unpack the shopping before she starts the cleaning, and the house always looks great when she’s finished. Mary doesn’t have many visitors coming to her home, but Sue makes her feel comfortable with her caring nature and friendly chats. Mary believes the service provided by Sue has helped her stabilise her mental health, and encouraged her independence.

“Maria* was very happy with support worker Leanne who recently attended. Leanne was easy to communicate with and Maria was pleased with the completed work. I’d appreciate it if you could please pass the compliment on to Leanne.” – Aged Care Partner

“Care worker Stephanie* was extremely thorough, with a lovely attitude and was “just fabulous” – E.K.

“I am writing to extend our thanks for the fantastic service provided to our family for the recent service. We could not have asked for a more punctual and efficient service. Thank you very much.” R.H.

“I am very happy with Lisa’s* cleaning and the service you provide. She is exceptional and a lovely person with excellent people skills.” – P.R.

“I would like to thank Simply Helping for the amazing work providing Gavin* support over a long period of time and especially the great effort from Megan*.” – A.R

“We are very happy with the Personal Care in place for Peter*. He is very comfortable with the support and also enjoys sitting down and having a chat with the girls.” – I.W

“We are extremely grateful for the continuity of care Linda* receives, especially having the same support workers most of the time. Linda* is so pleased that the girls have a great routine happening and feels extremely comfortable with them in the home. Many thanks for your ongoing support.” – K.M

“My support worker Madi* is fantastic! Nothing is too much trouble, and she does a great job. Thanks for assigning her to me. She certainly takes a load off my mind and body!” – T.H

_{* Names have been changed to protect privacy.}

Frequently Asked Questions

Which areas do you service?

We service a large portion of the Loddon Mallee region. To see if we provide home care in your area, you can check the suburbs and postcodes listing in the section below. Alternatively, contact our friendly team via phone or email.

Who do you provide home care services to?

We provide home care services to people of all ages, including children. All care workers are qualified, and hold a relevant police check, a valid Working With Children Check and DWES.

How do I access your services?

Our home care services can be accessed via Home Care Packages or NDIS funding. We understand it can sometimes be difficult navigating the My Aged Care and NDIS systems, so we can help. Give us a call and we can support you to access the services that you want and need.

I’m over the age of 65. Can I access the NDIS?

People aged 65 years or older are not eligible for the NDIS. If you’re currently receiving disability supports and have turned 65, you’ll continue to receive the same level of support as before through the Commonwealth Continuity of Support Programme. If you are accessing supports for the first time, contact My Aged Care, you may be eligible for a Home Care Package.

Can I have my supports at a regular time and day?

Yes, we encourage consistency of care. We recommend you request or schedule regular bookings. This makes it easier to remember when your care worker is coming. It’s also important to have the same care worker on a regular basis so they get to know you to support you in the best possible way.

Suburbs & Postcodes

Show Suburbs & Postcodes

Barham 2732, Burraboi 2732, Cobramunga 2732, Gonn 2732, Noorong 2732, Thule 2732, Tullakool 2732, Adelaide Lead 3465, Alma 3465, Amherst 3371, Amphitheatre 3468, Appin 3579, Appin South 3579, Archdale 3475, Archdale Junction 3475, Areegra 3480, Argyle 3523, Arnold 3551, Arnold West 3551, Ascot (Greater Bendigo Vic.) 3551, Ashbourne 3442, Auchmore 3570, Avoca 3467, Avon Plains 3477, Axe Creek 3551, Axedale 3551, Bael Bael 3579, Bagshot 3551, Bagshot North 3551, Barfold 3444, Baringhup 3463, Baringhup West 3463, Barkers Creek 3451, Barnadown 3557, Barrakee 3525, Barraport 3537, Barraport West 3537, Baynton 3444, Bealiba 3475, Bears Lagoon 3517, Beauchamp 3579, Beazleys Bridge 3477, Bendigo 3550, Benjeroop 3579, Benloch 3435, Berrimal 3518, Bet Bet 3472, Betley 3472, Big Hill (Greater Bendigo Vic.) 3555, Bolinda 3432, Boort 3537, Borung 3518, Bowenvale 3465, Bradford 3463, Brenanah 3517, Bridgewater 3516, Bridgewater North 3516, Bridgewater On Loddon 3516, Bromley 3472, Buckrabanyule 3525, Budgerum East 3579, Bullengarook 3437, Bung Bong 3465, Bunguluke 3527, Burkes Bridge 3568, Burkes Flat 3475, Burnbank 3371, Cadello 3442, California Gully 3556, Calivil 3573, Campbells Creek 3451, Campbells Forest 3556, Canary Island 3537, Cannie 3540, Capels Crossing 3579, Caralulup 3371, Carapooee 3477, Carapooee West 3477, Carisbrook 3464, Carlsruhe 3442, Carron 3480, Castlemaine 3450, Catumnal 3537, Charlton 3525, Cherokee 3434, Chewton 3451, Chewton Bushlands 3451, Chirrip 3525, Clarkefield 3430, Cobaw 3442, Cochranes Creek 3475, Cohuna 3568, Coonooer Bridge 3477, Coonooer West 3477, Cope Cope 3480, Corack 3480, Corack East 3480, Cornella 3551, Costerfield 3523, Cotswold 3465, Craigie 3465, Cullen 3568, Daisy Hill 3465, Daltons Bridge 3568, Dalyenong 3477, Derby 3516, Derrinal 3523, Dingee 3571, Dingwall 3579, Donald 3480, Dooboobetic 3478, Drummartin 3570, Drummond North 3446, Dumosa 3527, Dunach 3371, Dunluce 3472, Dunolly 3472, Durham Ox 3576, Eaglehawk 3556, Eaglehawk North 3556, East Bendigo 3550, Eastville 3463, Eddington 3463, Edgecombe 3444, Elmhurst 3469, Elphinstone 3448, Emu 3475, Emu Creek 3551, Eppalock 3551, Epsom 3551, Evansford 3371, Fairley 3579, Faraday 3451, Fentons Creek 3518, Fernihurst 3518, Fiery Flat 3518, Flagstaff 3465, Flora Hill 3550, Forbes 3764, Fosterville 3557, Fryerstown 3451, Gannawarra 3568, Gil Gil 3480, Gisborne 3437, Gisborne South 3437, Gladfield 3575, Glenalbyn 3517, Glenaroua 3764, Glenhope 3444, Glenhope East 3522, Glenlofty 3469, Glenlogie 3469, Glenloth 3527, Glenloth East 3527, Glenluce 3451, Glenpatrick 3469, Golden Gully 3555, Golden Point (Mount Alexander Vic.) 3451, Golden Square 3555, Goldie 3435, Goldsborough 3472, Gonn Crossing 3579, Goornong 3557, Gooroc 3477, Gowar East 3477, Gower 3463, Grays Bridge 3477, Gre Gre 3477, Gre Gre North 3477, Gre Gre South 3477, Gredgwin 3537, Green Gully 3462, Greenhill 3444, Guildford 3451, Gunbower 3566, Harcourt 3453, Harcourt North 3453, Havelock 3465, Heathcote 3523, Heathcote Junction 3758, Heathcote South 3523, Hesket 3442, High Camp 3764, Homebush 3465, Horfield 3567, Huntly 3551, Huntly North 3551, Inglewood 3517, Irishtown 3451, Ironbark 3550, Jackass Flat 3556, Jarklin 3517, Jeffcott 3480, Jeffcott North 3480, Jeruk 3527, Jungaburra 3575, Junortoun 3551, Kamarooka 3570, Kamarooka North 3571, Kangaroo Flat 3555, Keely 3568, Kennington 3550, Kerang 3579, Kerang East 3579, Kerrie 3434, Kilmore 3764, Kilmore East 3764, Kimbolton 3551, Kingower 3517, Kinypanial 3520, Knowsley 3523, Koondrook 3580, Kooreh 3477, Korong Vale 3520, Koroop 3579, Kotta 3565, Kurraca 3518, Kurraca West 3518, Kurting 3517, Kyneton 3444, Kyneton South 3444, Laanecoorie 3463, Ladys Pass 3523, Laen East 3480, Laen North 3480, Lake Charm 3581, Lake Eppalock 3523, Lake Marmal 3525, Lake Meran 3579, Lancefield 3435, Langley 3444, Lauriston 3444, Lawler 3480, Leaghur 3537, Leichardt 3516, Leitchville 3567, Lillicur 3371, Litchfield 3480, Llanelly 3551, Lockington 3563, Lockwood 3551, Lockwood South 3551, Loddon Vale 3575, Logan 3475, Long Gully 3550, Longlea 3551, Macedon 3440, Macorna 3579, Macorna North 3568, Maiden Gully 3551, Majorca 3465, Maldon 3463, Malmsbury 3446, Mandurang 3551, Mandurang South 3551, Marnoo East 3477, Marong 3515, Maryborough 3465, Massey 3482, McIntyre 3472, McKenzie Hill 3451, McMillans 3568, Mead 3568, Meering West 3579, Metcalfe 3448, Metcalfe East 3444, Mia Mia 3444, Milloo 3572, Milnes Bridge 3579, Mincha 3575, Mincha West 3568, Minmindie 3537, Mitiamo 3573, Moliagul 3472, Mologa 3575, Monegeetta 3433, Moolerr 3477, Moolort 3465, Moonambel 3478, Moonlight Flat (Central Goldfields Vic.) 3465, Moonlight Flat (Mount Alexander Vic.) 3450, Moormbool West 3523, Moranding 3764, Morton Plains 3482, Mount Camel 3523, Mount Glasgow 3371, Mount Hooghly 3472, Mount Lonarch 3468, Mount Macedon 3441, Moyreisk 3477, Muckleford 3451, Muckleford South 3462, Murphys Creek 3551, Murrabit 3579, Murrabit West 3579, Muskerry 3557, Myall (Gannawarra Vic.) 3579, Myers Flat 3556, Myola 3551, Myrtle Creek 3551, Mysia 3518, Mystic Park 3579, Nareewillock 3525, Natte Yallock 3465, Neereman 3463, Neilborough 3570, New Gisborne 3438, Newbridge 3551, Newham 3442, Newstead 3462, Nine Mile 3518, Ninyeunook 3527, Normanville 3579, North Bendigo 3550, Nowhere Creek 3469, Nuggetty 3463, Nulla Vale 3435, Oakvale 3540, Painswick 3551, Paradise 3477, Pastoria 3444, Pastoria East 3444, Percydale 3478, Pine Grove 3573, Pine View 3579, Pipers Creek 3444, Pompapiel 3571, Powlett Plains 3517, Prairie 3572, Pyalong 3521, Pyramid Hill 3575, Quambatook 3540, Quarry Hill 3550, Rathscar 3465, Rathscar West 3465, Ravenswood 3453, Ravenswood South 3453, Raywood 3570, Red Lion 3371, Redbank 3477, Redcastle 3523, Redesdale 3444, Reedy Lake 3579, Rheola 3517, Rich Avon 3480, Rich Avon East 3480, Rich Avon West 3480, Richmond Plains 3518, Riddells Creek 3431, Rochford 3442, Romsey 3434, Rostron 3477, Sailors Gully 3556, Salisbury West 3517, Sandhill Lake 3579, Sandon 3462, Sebastian 3556, Sedgwick 3551, Serpentine 3517, Shelbourne 3515, Sidonia 3444, Simson 3465, Skinners Flat 3518, Slaty Creek 3477, Spring Gully 3550, Spring Hill 3444, Springfield (Macedon Ranges Vic.) 3434, St Arnaud 3478, St Arnaud East 3477, St Arnaud North 3477, Stony Creek (Central Goldfields Vic.) 3371, Strathdale 3550, Strathfieldsaye 3551, Stuart Mill 3477, Sutherland 3477, Sutton Grange 3448, Swanwater 3477, Swanwater West 3480, Sylvaterre 3575, Talbot 3371, Tandarra 3571, Tanwood 3478, Taradale 3447, Tarilta 3451, Tarnagulla 3551, Tarrengower 3463, Teal Point 3579, Teddywaddy 3527, Teddywaddy West 3527, Tennyson 3572, Terrappee 3525, Terrick Terrick 3575, Terrick Terrick East 3573, Thalia 3527, Timor 3465, Timor West 3465, Tooborac 3522, Toolleen 3551, Tottington 3477, Towaninny 3527, Towaninny South 3527, Tragowel 3579, Traynors Lagoon 3477, Tylden 3444, Vaughan 3451, Waanyarra 3551, Walmer 3463, Wandella 3579, Wandong 3758, Wareek 3465, Warmur 3482, Warrenmang 3478, Watchem 3482, Watchem West 3482, Wedderburn 3518, Wedderburn Junction 3518, Wee Wee Rup 3568, Wehla 3518, Wellsford 3551, Welshmans Reef 3462, West Bendigo 3550, Westby 3579, Whipstick 3556, White Hills 3550, Willowmavin 3764, Wilsons Hill 3515, Winjallok 3477, Woodend 3442, Woodend North 3442, Woodstock On Loddon 3551, Woodstock West 3463, Woodvale 3556, Woolshed Flat 3518, Wooroonook 3525, Woosang 3518, Wycheproof 3527, Wycheproof South 3527, Wychitella 3525, Wychitella North 3525, Yando 3537, Yapeen 3451, Yarraberb 3516, Yarrawalla 3575, Yawong Hills 3478, Yeungroon 3525, Yeungroon East 3525, York Plains 3477