Tailored In-Home Care
Being local to the area we service allows us flexibility. You are not restricted by a one-size-fits-all model that is often experienced with larger providers based elsewhere. Our care services can be tailored to suit your individual needs. Most importantly, being local allows us to support you when you need it the most. We’ve established an after-hours phone number so you can contact us at any time, giving you peace of mind that help is never too far away.
Simply Helping places a high priority on ensuring each member of our team receives appropriate training, access to courses, and ongoing development. Feel safe knowing you are in capable hands.
Simply Helping staff and carers are fully trained and qualified. They possess a kind and compassionate nature and have passed security checks. Our carers are skilled to deliver respectful care services in a professional and friendly manner. Above all, they uphold confidentiality, so you can rest easy knowing that your personal information is protected.
Most of our carers live locally, some for more than 20 years. This means they can confidently assist you around the community. They are familiar with the local shopping strips, medical practices, schools, and more. It also serves as a great opportunity to draw on their local knowledge.
Providing essential care services in the private sanctuary of home requires trust and respect. We value the trust and respect that you place in us and view it as a privilege. Our aim is to enhance quality of life by supporting people to lead a comfortable life in their own home.
We strive to meet your goals and exceed your expectations. Therefore, feedback is important to us and viewed as an opportunity to improve our processes and customer service. This ensures you can expect a superior level of care, and know that we are there to support you.