We share a common goal to provide respectful and safe care services, incorporating a consumer centric approach. We prefer to look through the eyes of the participant rather than provider. From the very first conversation, we are open and transparent in our communication to ensure every consumer has the ultimate choice and control over what, how and when their in-home care services are provided. You are in control.
Tailored In-Home Care
We understand that everyone’s needs are different. Regardless if your requirements are simple or complex, we take the time to deliver an end to end service that is truly tailored to meet your needs. Our proven processes offer personalised, reliable care and most importantly, a prompt and friendly in-home care service for everyone.
As part of the well-established and highly regarded Simply Helping brand, we can leverage expertise and experience to deliver exceptional service outcomes. We are committed to providing quality in-home care, aligned with the six National Standards for Disability Services:
- Participation and Inclusion
- Individual Outcomes
- Feedback and Complaints
- Service Access
- Service Management
Our team has 21 years of combined experience in providing consumer centric services. The term ‘consumer centric’ may sound simple, but the implications are much more detailed. Our team understands that this means going the extra step, which comes naturally to them.
For example: To help a person with special needs involves more than just maintaining day to day life. We are committed to help you reach your goals, such as developing more independence, learning a new skill, or increased social interaction. When you engage our experienced carers, they are familiar with the detailed steps in this coaching process and we apply them with a human touch.