Goulburn Valley Victoria
(Baraba Baraba, Yorta Yorta, Ngurraiillam, Taungurong)
Simply Helping Goulburn Valley provides personalised, flexible home care for NDIS participants, Home Care Package consumers, and people who choose home care services as a lifestyle choice.
Locally Owned
Meet Jo, the friendly face behind Simply Helping Goulburn Valley. Jo has lived in the local area for more than 40 years where, together with her husband, they have raised their family of four children. Over the years, Jo and the family have made many strong connections in the community and been actively involved in various local groups.
Back in 2016, Jo first joined the Simply Helping team as a bookkeeper and human resources manager. In 2021, the opportunity arose to purchase the business from the retiring owner, so she jumped at it. Jo brings 18 years of experience as an administrative manager of a health and aged care facility in Euroa, where she thoroughly enjoyed building trusting relationships and helping others. Simply Helping Goulburn Valley also welcomes the expertise of Jo’s two daughters, Leah and Jenna. Leah has a strong background in administration, and Jenna is a registered nurse. Together, they are passionate about providing excellent home care services based on integrity, respect, and empathy, to assist older people and those living with disability in the community.
Jo and the team at Simply Helping Goulburn Valley service a large area including Broadford, Nagambie, Echuca, Bundalong, Shepparton, Eildon, and everywhere in between.
Tailored In-Home Care
Our services operate on the concept of consumer directed care. We encourage you to actively participate in the planning and delivery of your care.
We adhere to the six principles of consumer directed care which are:
- Consumer choice and control.
- Consumer rights.
- Respectful and balanced partnerships.
- Participation.
- Wellness.
- Transparency.
Our Team
The team at Simply Helping Goulburn Valley consists of a friendly, dynamic group of in-home care professionals with varied skill sets, including:
- Registered Nurses
- Enrolled Nurses
- Disability Support Workers
- Personal Care Assistants, and
- Home Care Staff
This allows us to accommodate the wide range of needs of many people.
Regardless of qualifications, all team members embrace the concept of empathetic, respectful, diligent care and adopt a policy of inclusivity.
Your best interests are our priority. Our carers provide prompt, valuable feedback to office staff who can implement strategies to avoid any possible medical emergencies.
To ensure you receive a high standard of service, we encourage our team to continually upgrade and enhance their skills. We actively participate in professional development days and complete online training modules. We also value your feedback and welcome the completion of customer satisfaction surveys.
Your privacy and confidentiality are paramount. All staff remain compliant with the standards set out by the NDIS Quality and Safeguards Commission, and adhere to current legislation around elder abuse.
Services
List of services we offer.
